Safety Management Systems

A safety management system needs to be woven into the fabric of an organization. It becomes part of the culture, the way people do their job. That is why ideally all employees have at least a basic understanding of what SMS is about.

To champion the maturing of a positive safety culture, staff, officers and management need a good understanding of SMS and how to mature it.


This 4-day course provides an introduction to SMS, based on ICAO Standards and Recommended Practices. On completing the course, you will have the knowledge and tools required to develop, implement, manage and assess a basic SMS. It has been developed to enhance material contained in the ICAO Safety Management Manual with best practices from among others oil company Shell & the Australian Civil Aviation Safety Authority (CASA).

The course combines lectures with discussions, numerous videos & animations and the acclaimed Hearts & Minds visual card exercises to support the ‘understanding & application’ level of learning.

The course materials contain tools to help organizations with maturing their safety culture. Completion of an anonymous safety culture questionnaire is part of the course to help staff and their employer in maturing their positive safety culture.


This course is suitable for individuals working in the aviation industry who require an introduction to Safety Management Systems to fulfil their role in contributing to safety, including.

  • Safety managers
  • Human Resource managers
  • Shift managers
  • Pilots
  • Engineers & managers engineering
  • Dispatchers
  • Ground handling managers & staff
  • Cabin crew management
  • Directors of Finance
  • Managers & supervisors of other departments

This course takes a maximum of 15 participants.

Previous customers include professionals from the East African Civil Aviation Academy, Rwanda Civil Aviation Authority, ground handler NAC2000 (Zambia), the Zambia Airports Corporation, United Air Charter (Helicopters, Zambia) and Wilderness Safaris.

This course follows the ICAO Safety Management Manual (ICAO Doc 9859) and materials from the Australian Civil Aviation Safety Authority (CASA) and oil company Shell.

Course subjects include

In two days, the essential elements of an effective SMS will be covered including:

  • Understanding safety
  • Fundamentals of an SMS
  • Safety Policy
  • Safety risk management
  • Safety assurance
  • Safety Promotion
  • Safety culture
  • Human factors

Course subjects include

Your instructor is Harry Harrad. Harry brings over 25 years experience in daily airport operations and working collaboratively with board directors, shareholders, airport stakeholders, ground handling service providers with exceptional customer service and engagement skills. He has had safety as his main focus throughout all his positions and has taught many SMS courses to various audiences over the years. Click here to read more about his career


Request a quotation

This course is given at the ASPC-Rwanda and on location. Click here to book this course.

Contact us for a quotation for a course at your location.

International Air Law & Policy

September 18 | 8:30 am - September 20 | 4:30 pm CAT
Greenstone near OR Tamba International Airport, Johannesburg