Incident and occurrence investigation is a major component of the organisation’s safety management system. It is an essential ingredient of the overall risk management process. The safety management value of the investigation is proportional to the quality of the investigative effort.
Identifying the lessons to be learned from incidents and safety occurrence requires an understanding of not just what happened, but why it happened.
As investigations are often carried out by a single person, the organisation should ensure that investigators possess the necessary skills, experience and support to carry out their duties.
COURSE CONTENT
The course content is aimed at preparing those who may be required to carry out investigations into incidents and occurrences, or to act as advisors or technical representatives to incident or accident investigation teams for their role.
LEARNING OBJECTIVES
After completion of the course participants will have a clear understanding of the fundamentals behind incident investigation and the roles that will be played by operators, regulators, manufacturers, legal and government investigation agencies. Upon completion, delegates will be able to conduct incident investigations within their organisation’s safety management system and also co-operate with major accident investigations.
INTENDED PARTICIPANTS:
Aviation professionals, including
- safety managers
- Airport, airline & Air Traffic Management safety managers
- Managers
- Staff from aviation authorities
- Staff & managers from independent aviation accident & incident investigation organisations
Course subject include
- ICAO Annex 13
- James Reason model
- Risk analysis
- ICAO incident report format
- Data collection
- Report writing
- Interview techniques
- History writing
- Human factors
- Litigation
- Investigation checklist
- Investigation protocol & management
- Analysis method & writing
- Case studies
Your instructor
Instructor Jan Smeitink brings both the cockpit and the airport view to the table, next to extensive experience as an investigator across many domains. Jan was flight engineer on KLM Royal Dutch Airlines’ Boeing 747 fleet, and investigator for KLM’s Flight Safety & Quality Assurance department.
He chaired the aviation chamber of the Dutch Safety Board that investigates transport incidents and accidents. He was airport manager of Amsterdam Airport Schiphol and played a key role in transforming the Aircraft Accident & Incident Division of Rwanda.
Request a quotation
This course is given at the ASPC-Rwanda and on location. Monitor our website for dates of upcoming editions of this course.
Contact us for a quotation if you want to purchase a full in-house course.